Maheswari
Maheswari Phinisi
The conditions of your booking, in plain words
Updated 20 October 2026
To book Maheswari you pay a 50% deposit, and the balance is due 30 days before sailing. Cancel 60 days or more ahead for a 50% refund, or 30 to 59 days ahead for 25%. If the boat cannot sail, you receive an equal or higher class boat, or a refund.
Who is contracting with you
Your contract is with PT Komodo Explorer Indonesia, NIB 1805260128363. These conditions cover every booking made through this site, whether it is a cabin on the open trip or the whole boat on a private charter. The quote and the invoice are part of the contract.
Both documents name the boat, the dates, the head count and the lines that are included. They also show, as separate or excluded lines, the park tickets, a guide, photo and video documentation and tips.
Indonesian law governs the booking, including the Indonesian Commercial Code (KUHD) for charters and the maritime standards that apply to the boat. A dispute is settled through the Indonesian courts. Prices include 11% VAT.
Money due before sailing
The deposit is 50% of the fare and confirms the booking. The balance is due 30 days before departure. A booking made inside that window is paid in full at once.
You can pay by bank transfer in rupiah or through a card payment link, and also by Wise, Revolut, PayPal, QRIS and Alipay. WeChat Pay runs through a payment partner. PayPal carries a fee of 7.2%, and the invoice shows any fee. One invoice goes to the person who books.
The head count and the cabin classes are fixed in the quote before the deposit, because the head count sets the whole-boat price. Passport or ID details of each guest reach us at least 7 days before sailing.
| Deposit | 50 percent of the total |
| Balance | 30 days before |
| Bookings inside 30 days pay in full | |
| Children | Under 3 free, accompanied by a parent |
| Prices include 11 percent VAT · Passport details 7 days before sailing |
Deposit 50% to confirm, balance 30 days before departure. You can also settle the balance in Labuan Bajo on the departure day, in cash or by card on the EDC machine. Fees: card payment link 3%, PayPal 7.2%, EDC card machine 3%. Your issuing bank may add its own charges.
Refunds when plans change
Days decide the refund: it depends on the number between your cancellation and departure. At 60 days or more, you receive 50% of what you paid. From 59 to 30 days, you receive 25%. With fewer than 30 days, nothing is returned.
A date can be moved without charge 30 days or more before departure, subject to availability. From 29 down to 14 days, the fee is IDR 500,000. With 13 days or fewer, the move counts as a cancellation and the tier that fits applies.
Travel insurance is not included in any fare. Take a policy that covers cancellation, medical evacuation and belongings, because it is the only cover for the share of a cancelled booking that these tiers do not return.
| Notice | Refund |
|---|---|
| 60 days or more | 50 % |
| 30 to 59 days | 25 % |
| 29 days or less | 0 % |
| Notice | Fee |
|---|---|
| 30 days or more | Free |
| 14 to 29 days | IDR 500,000 |
| 13 days or less | Treated as a cancellation |
If we cancel, you are refunded 100 percent · Refunds are paid within 14 days.
If Maheswari itself is unable to sail
Suppose the boat cannot sail, whether from a technical fault or an order of the harbour or park authority. We then offer a boat of equal or higher class on the same dates at no extra cost. If that is not possible, you receive a full refund within 14 days.
A booking that we cancel is refunded in full. Our questions page gives the same commitment, and no other clause here narrows it.
This covers a sailing that cannot go ahead. It does not cover a change of route on the day, which the next section explains.
Children, passports and insurance
- Children aged 0 to 2 travel free with a parent or guardian. From age 3 the full fare applies. Give us the ages and we confirm the head count.
- Each guest needs a passport valid for the entry rules of Indonesia, and the names must match the boarding pass. Entry rules change, so confirm them on the official immigration site.
- Travel insurance is advised and is not part of the fare. Flights, hotel nights, park tickets, tips and personal expenses are also outside it.
- Conduct that endangers the boat, the crew or the park ends the charter without a refund.
- Cabins and decks are shared on the open trip. The deck and the dining table belong to everyone aboard, and the crew's instructions apply to all.
Weather and the captain's decision
The itinerary can be changed because of the weather. The captain decides the order of the stops and the route on the day, from the sea, the wind and any instruction of the harbour or the park. A changed route costs you nothing extra.
Where the boat spends each night follows the same rule: it depends on the weather and on the captain's decision that day.
A cancellation by the harbour authority, or any event outside the cases above, is handled one booking at a time. We tell you in writing what applies to yours, and we do so before any decision about money is final.
FAQ
Is the deposit refundable?
It follows the same tiers as the rest of your payment. At 60 days or more before sailing, 50% of what you paid is refunded, and from 59 to 30 days 25%. With fewer than 30 days nothing is returned. If we cancel or the boat cannot sail, you receive a full refund within 14 days.
How late can I move my date?
A move 30 days or more before departure costs nothing, subject to availability. From 29 down to 14 days the fee is IDR 500,000. With 13 days or fewer left, the move counts as a cancellation, and the refund tier that fits applies.
What if park rules change my route?
The captain decides the route on the day, and the itinerary can be changed because of the weather. A closure or a quota set by the park authority works the same way. A changed route costs you nothing extra, and we tell you what applies.
Is travel insurance required?
It is not required, and it is not in any fare. We advise a policy that covers cancellation, medical evacuation and belongings, because the refund tiers above leave part of a late cancellation unreturned, and a policy is the only thing that returns it.
Check availability — Maheswari
Maheswari is booked through PT Komodo Explorer Indonesia. We arrange the pickup, take the payment and keep your booking in order. The boat sails with its own crew.